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ONESolution 24/7/365 Managed IT Support
Comprehensive IT support for less than the cost of a full time hire. Build or augment your current IT team with 24/7 help desk, tools and advanced monitoring with ONESolution.
ONESolution Core Package Features
Enterprise-grade security for every business,
included in every ModernWorkplace package.
24/7/365 Monitoring and Support ✓
Endpoint and user support ✓
Cloud (AWS, Azure) monitoring ✓
Infrastructure monitoring ✓
Phone and VOIP system management ✓
Business continuity and disaster recovery ✓
Procurement assistance ✓
CIO/CTO access ✓
Project research and guidance ✓
Remote monitoring and management platform (RMM) ✓
Branded ticketing and IT management portal ✓
Secure encrypted email platform ✓
Vendor management (Optional)
Secure network operations center (Optional)
24/7/365 Support
Stop building an IT company in the middle of your business!
We work alongside your core team to manage, monitor, and support all aspects of your IT systems, 24 hours a day, 365 days a year for less than the cost of a full time hire. Consolidate and simplify the management of your technology, and get the support your business needs.
Cloud Monitoring (AWS/Azure)
We secure, monitor, and manage your cloud, on-premise systems, and mission-critical devices to ensure your systems are running efficiently and securely at all times.
Infrastructure Monitoring
We utilize robust cloud monitoring systems to ensure your network is up and working as efficiently as possible at all times. We solve network problems in minutes instead of hours, keeping your critical business foundations secure.
Endpoint & User Support
We track and manage lifespan, health and warranty status of every device. We ensure your team remains productive and frustration free, wherever they are working. We make sure your technology and software is never out of date.
Business Continuity and Disaster Recovery
We go beyond simple disaster recovery monitoring and management by ensuring your company has a complete data resiliency plan in place, including the ability to roll back from a ransomware attack in minutes instead of days. No business can afford an attack on their critical systems.
Procurement Assistance
TransformITive helps clients with all aspects of technology procurement from cloud services, to applications, and workstations. We are a Microsoft Authorized Surface, Surface Hub and Surface as a Service Reseller. In addition we sell Lenovo, Dell, Cisco, Meraki, Fortinet, Samsung, Poly, Yealink, and many more brands.
Learn how Microsoft Autopilot can help standardize and automate your employee onboarding process.
CxO Advisory Services
Get the most from your technology investments, align your business goals, and prepare your company up for the next phase of growth with our Advisory services.
Our transformation team works as your IT and technology advocate, as part of your organization. We review your current planning, set priorities on projects, review pressing issues, set goals, and make needed recommendations.
Our areas of expertise include
IT Systems Automation
Tech stack optimization
Cloud Solution Strategies
Build buy integrate solution planning
Marketing and sales automation strategies
Content management solutions
Advanced Business Intelligence / Analytics
Project Research and Guidance
We implement all projects using our 4D process – Discover, Design, Deliver, Direct including management and iterative improvement of solutions as needed.
Project scope definition, planning and preparation
Procurement for pending projects
Vendor management
Document preparation
Software deployment Automation
Overnight teams to shorten execution timelines
Phone and VOIP System Support
As a global provider of cloud-based voice services, we provide our clients with immediate value by managing their existing voice environment, often saving thousands off their current phone system plans and hardware. From mobile user, to huddle space, to complex conference room systems, we modernize your voice systems and save your company money.
Co-Managed IT and Add Ons
Remote Monitoring and Management Platform
Leverage our tools to track device inventory and health, deploy new software and updates, and provide end-user support without the costs of “rolling your own” solution. Our RMM platform includes built-in ransomware detection which automatically locks down infected systems and prevents the spread of malicious software. Best of all, our team has eyes on your environment and can assist with vacation coverage, skill gap assistance, and ownership of your key infrastructure.
Branded Ticketing and IT Management Portal
Use our customer dashboard to provide your team easy access to corporate applications, knowledge-base and training materials, support tickets, recent announcements and system health updates.
We go even further by providing on-the-fly assessments, policy enforcement, asset management, and strategic planning tools all within the same dashboard.
Secure Network Operations Center (NOC) (Add-On)
For environments where managed detection and response is required, we have solutions to bring your company into compliance without the usual headaches. TransformITive owns implementation, deployment, and first-line response to any event, and can provide remediation assistance on demand. Layer this with our ModernWorkplace Security In-Depth Program for a complete security package.
Vendor Management (Add-On)
Let us manage your third-party IT vendors. We will control the engagement, address any issues with their solutions, and provide ongoing feedback around potential improvements or replacements to ensure you’re always getting what you’re paying for.
”Think Again” Apple Secure Integration (Add-On Option)
We’re challenging the notion that Apple and Microsoft don’t play well together with our “Think Again” program for Apple Mac based businesses.
Through the implementation of our customized device management platform, alongside Microsoft Endpoint Manager, we can integrate your organization directly into Microsoft Azure AD, providing centralized authentication and advanced threat
Corp HQ
319 N Mount Shasta Blvd
Mount Shasta, CA 96067
415.943.9888